Frequently Asked Questions

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What is StockHero?
StockHero is an automated stock trading software that offers users the ability to configure trading logic into "bots" via a user-friendly interface. StockHero will trade on the user's behalf automatically based on the entry and exit conditions setup by the user. Check out this article on more details on What Exactly Is StockHero?
Do I need to deposit funds into StockHero?
No, you do not need to. StockHero is a pure Software-as-a-Service trading bot solution that executes trades via a connection to your brokerage. All funds are held safely by the respective brokerages that you have accounts with.
Do I need to learn how to code in order to use StockHero?
StockHero removes the laborious task of learning programming in order for you to embark into the world of automated algorithmic trading. Our user interface is designed for the newly initiated and all components are laid out logically. In fact, a user can quickly setup an automated trading bot in a minute!
Can I use StockHero as a signal provider and not to execute trades?
Absolutely! Many users are using StockHero to inform them when is the best time to enter or exit a position. All you need to do is to setup the bot to trade on our Paper Exchange. The bot will inform you whenever a trade signal is generated. Notification methods include emails, app notifications and SMS (for Professional plan users). Read here for more details.
I need more personalized support during onboarding. Does StockHero offer premium support to help me start?
Yes, StockHero offers our White Glove Service to Premium and Professional subscribers. This service includes personalized assistance for configuring a bot based on your trading goals and risk profile. For new subscribers, please email us at [email protected] to access our White Glove Service.
Which plan do I need if I want to rent a bot from the Bots Marketplace?
You will need to subscribe to our Premium or Professional plan.
If I rent a bot from the Marketplace, can I configure which stock for it to trade on?
Yes, you can. The beauty of renting a bot from the Marketplace is that the bot's settings are configured by experienced traders saving you endless hours of trial-and-error on what settings work best for the bot's intended strategy.
Typically, how much is needed to run a bot?
The amount is up to you; we don't specify a required capital. You can start with as little as a hundred dollars or use any capital you're comfortable with. It all depends on your risk tolerance and your investment or trading goals. StockHero isn't an investment product; we're a Software-as-a-Service platform that offers user-friendly automated stock trading bots for traders.
Do I need a server or hosting (like VPS) to run StockHero?
No, you do not need a server or subscribe to a hosting company to run StockHero. StockHero is a cloud-based Software-As-A-Service platform. There are tremendous resource requirements to run an automated trading system. StockHero does the heavy lifting for you by removing the cost and hassle to run an automated trading software.
Can I trade shorts with StockHero?
Yes, you can. Simply connect StockHero to your broker account that allows you to trade shorts. In the bot's settings, click on the "Short" strategy option.
Can I trade margin with StockHero?
Yes, you can. Please connect your broker that has a (Margin) tag in StockHero.
Is there a certain trading period that your bots can only trade?
No, the bots monitor the markets continuously during trading hours and execute trades whenever trading opportunities arise.
Can a non-U.S. citizen use StockHero?
Yes, we do not restrict which countries you are from as long as you have a trading account with any of our supported brokerages.
I am based in Europe. Can I still use StockHero?
Yes, definitely. As long as you are using a broker stated in one of StockHero's supported brokers list, you can use StockHero to automate trades for you. Otherwise, you can still use StockHero as a signal provider.
I am new to algorithmic trading and have no idea what to configure. Do you offer a marketplace where I can use proven strategies?
Yes, StockHero has a Bots Marketplace that offers several bots for our users to quickly get started. Simply select a bot from the marketplace and set it up to trade your favorite stocks. That's it! You can also check out our latest award-winning Market Neutral Bot. For more details, Click here.
What makes StockHero different from the rest?
StockHero is designed to be extremely user-friendly, catering to both new and advanced traders. Our technology has been serving real traders since early 2021 and is highly robust. StockHero's technology has executed more than a million trades over the last few years. We continuously invest in research and development to provide cutting-edge technologies and features for our users. To learn more, read How To Choose A Stock Trading Bot
Do I have to pay for each trade signal that is generated?
No, we do not charge for each trade signal. StockHero's pricing is straightforward and transparent – just a flat monthly fee.
Do you offer a backtesting feature?
Yes, StockHero provides a highly powerful backtesting engine that generates results for your configured strategies within seconds. There is no cost to use our backtesting feature, and our users can generate backtests as often as needed.
Does StockHero integrate with TradingView?
Yes, StockHero offers an intuitive way to integrate trading signals generated from TradingView. Users can set up signals for buying and selling stocks.
Can I set up each stock trading bot to use only a fraction of my entire capital in my brokerage account? I don't want the bot to use up my entire capital
Yes, you can definitely allocate a specific percentage of your capital to a bot, and each bot will not use more than your allocated amount.
As a Premium user, do I have to configure the bot myself, or can I simply rent one of the bots set up by more experienced users from the Marketplace?
Yes, you have the option to either configure a new bot yourself with your own strategy or rent any bot from our Bots Marketplace. All bots available on the Marketplace are pre-configured.
I have a bot that generates good returns. Can I submit it to the Bots Marketplace? Will I earn rental revenue from it?
Yes, you can submit your bot to our Marketplace if it meets the listing criteria. Once your bot is approved for listing, you can start earning additional income whenever a user rents your bot. Please refer to our User Guide for more details on leasing your bots.
I'm interested in renting a bot from your Marketplace, but how can I be sure that the bots listed there don't contain any malicious code that could potentially withdraw my funds?
First and foremost, our Bots Marketplace operates within a closed ecosystem. We do not accept third-party scripts for listing. All the bots available in the Marketplace are created using StockHero's internal bot platform, which adheres to stringent security policies. For example, when a user sets up a bot using StockHero's Advanced Bot type and it performs well for several months while meeting our listing criteria, the user may choose to submit it to the Marketplace for inclusion. Therefore, there is absolutely no chance of malicious code or external security issues. We never allow external third-party bot scripts to be uploaded to our system.
Do I need to launch or log in to the StockHero app every day to run the bot?
No, you don't have to. StockHero is a cloud-based service, which means all the software and infrastructure are hosted on our servers. You only need to configure the bot's settings or deploy our existing Quick Start or Marketplace bots to get started. Once a bot is running, it will continuously and automatically monitor the market, allowing you to enjoy a better quality of life without the need for daily intervention.
Which brokers does StockHero support?
For the most up-to-date list of supported brokers, please refer to our User Guide here.
Can I trade ETFs?
Yes, definitely.